Purchase Options Cancellation Policy

Last updated: November 4, 2026

At Calmera™, we believe shopping should be simple, transparent, and worry-free. This policy explains our purchase options, order cancellations, and customer rights.

1. One-Time Purchases

All products available at calmpawssco.com are offered as one-time purchases unless a different purchase arrangement is clearly disclosed at checkout.

When you place an order, you are charged the total amount displayed at checkout.

One-time purchases do not create recurring payments, automatic renewals, or subscription commitments.

2. Order Cancellations

We understand that plans can change.

If you wish to cancel an order, please contact us as soon as possible at support@calmpalmssco.com.

Include your order number and a brief description of your request.

If your order has not yet been shipped, we will make every effort to cancel it before dispatch.

If your order has already shipped, cancellation of the shipment may no longer be possible. However, you may still request a return under our Return and Refund Policy or exercise any applicable statutory cancellation rights.

3. Our 30-Day Money-Back Guarantee

Your satisfaction matters to us.

That's why Calmera™ offers a 30-day money-back guarantee on eligible purchases.

If you're not satisfied with your purchase, contact us within 30 days of delivery to request a return and refund in accordance with our Return and Refund Policy.

This guarantee is additional to your legal consumer rights.

4. Subscriptions and Recurring Payments

We do not currently offer subscription-based purchases or automatic recurring billing.

If subscription options are introduced in the future, their billing frequency, renewal terms, cancellation instructions, and other applicable conditions will be clearly disclosed before purchase.

Customers will not be enrolled in a subscription or charged recurring payments without the authorization required by applicable law.

5. Refunds for Canceled Orders

If an order is successfully canceled before shipment and payment has already been collected, we will issue a refund to the original payment method without undue delay.

For orders that have already shipped, refunds will be handled in accordance with our Return and Refund Policy and applicable consumer protection laws.

Your bank or payment provider may require additional time to process the credit.

6. Changes to Purchase Options

Calmera™ may introduce or modify purchase options for future orders.

Any changes will be disclosed before customers agree to the relevant purchase.

Changes will not automatically alter existing orders or create new payment obligations without the customer's agreement where required.

7. Contact Us

If you have any questions about purchase options, cancellations, or refunds, please contact our customer support team.

Calmera™

Email: support@calmpalmssco.com

Website: https://calmpawssco.com

We're here to help make your shopping experience as smooth and stress-free as possible.